Bot doesn’t assign the role
Usually the bot’s role in Discord sits below the role it should assign. Here’s how to move it up in a few clicks.
Gentle, Standard or Strict: what the three levels do exactly and which one fits your server.
Auto-moderation deletes spam and invite links to other servers. It can briefly mute troublemakers, even when nobody from your team is online.
| Protection | Gentle | Standard | Strict |
|---|---|---|---|
| Spam (messages in 5 seconds) | more than 8: delete message | more than 5: 10 min timeout | more than 4: 15 min timeout |
| Invite links to other Discord servers | delete | delete | delete |
| Many mentions in one message | – | 5 or more: 10 min timeout | 4 or more: 10 min timeout |
| Anti-raid (many joins) | – | 10 or more in 10 sec: kick | 8 or more in 10 sec: kick |
Timeout means the person can’t write for a while. In the dashboard, this action is called “Mute”.
Open the pageDashboard
Open Auto-moderation in the menu on the left. On phones, you’ll find it at the bottom under Modules.
Choose a levelDashboard
If nothing is turned on yet, No protection active yet — quick start appears at the top. Click Gentle, Standard or Strict; the level is saved right away. If something is already turned on, this box isn’t shown. Then you set up 🛡️ Spam Protection, 🔗 Link / Invite Filter, 📣 Mention Spam and 🚨 Anti-Raid by hand and can use the values from the table.
Log channelDashboard
As the Log Channel, choose a channel only your team can see, for example #mod-log. Every action is listed there.
Exempt your teamDashboard
Open every section you’ve turned on (🛡️ Spam Protection, 🔗 Link / Invite Filter, 📣 Mention Spam, and 🤬 Word / Regex Filter if you use it) and add your team roles under Exempt Roles. Each section has its own field. Otherwise the protection also hits your moderators.
SaveDashboard
Click Save settings.
Optional: under 🤬 Word / Regex Filter, enter words to be deleted in Banned words (one per line). You only need Enable Regex Mode if you know regular expressions.
Is the section turned on and saved? Does the person have an exempt role? If their role sits above the bot role, the bot isn’t allowed to punish them: Bot doesn’t assign the role.
Go one level gentler, or enter a higher number under Messages before action (5 sec window).
Increase Joins in time window or turn anti-raid off for a while.
Usually the bot’s role in Discord sits below the role it should assign. Here’s how to move it up in a few clicks.
Invite the bot, connect your server and set up welcome, auto role, protection and tickets in the setup – step by step, no technical knowledge needed.
Write to us. Include the server name, the message you see and what you’ve already tried.
Never send us passwords, bot tokens or payment details.
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