Ready in 5 minutes
Invite the bot, connect your server and set up welcome, auto role, protection and tickets in the setup – step by step, no technical knowledge needed.
Help and guides
Explained step by step: set up the bot, solve common problems, manage your account.
Popular searches:Server not foundRole isn’t assignedSet up a ticket panelCancel subscription
8 guides
New here? Start with “Ready in 5 minutes”.
Invite the bot and connect your server
How Asward-Helper gets onto your Discord server and shows up in the dashboard – with every message you might see and what it means.
Welcome message and auto role
Greet new members automatically and give them a role as soon as they join.
Auto-moderation: the right level
Gentle, Standard or Strict: what the three levels do exactly and which one fits your server.
Set up a ticket panel
Put a panel with buttons in your support channel: one click gives a member a private channel with your team.
Bot doesn’t assign the role
Usually the bot’s role in Discord sits below the role it should assign. Here’s how to move it up in a few clicks.
Server not found
The bot is invited, but the dashboard doesn’t show your server? These points almost always solve it.
Account and billing
See your plan and server slots, change your payment method, download invoices as PDF, cancel your subscription or withdraw from a contract.
Still stuck?
Write to us. Include the server name, the message you see and what you’ve already tried.
Never send us passwords, bot tokens or payment details.